Welcome to the course Hotel Performance Measurement and Control!
In today’s changing economy, managers must have a detailed understanding of how to implement business strategy; that is, how to use the company resources (financial and human resources) efficiently to deliver excellent performance and meet strategic goals (like growth, market share, profitability, brand recognition).
To do this, companies need management control systems that focus management attention continually on key strategic priorities.
Therefore, this course focuses on answering one question: How can managers design and use management control systems that help an organization execute its strategy effectively? To answer this question, we propose a framework for strategic management control and we learn the multiple performance measurement and control systems (like strategic planning, corporate budgeting, performance measurement and evaluation) that are essential for effective strategy implementation.
For each of these systems, we look at role, structural elements, and challenges associated with their use. In addition, we analyze real companies applications and propose as well as apply methods and recommendations to design and use them in the real world.
By
the end of the course, you will know how to use control systems to
design and run a winning organization.
Course starts on October 7th, 2024.
- Teacher (EHL): Adam AOUN
- Teacher (EHL): Alexandra DONDYSH