Welcome to the course Hotel Performance Measurement and Control!

This course takes students into the heart of hotel competitive performance analysis and budgeting and business planning processes. Students will develop their abilities in reviewing and analysing industry-wide benchmarking tools, based on commonly-used performance ratios and indices.

They will also be able to understand the budgeting and forecasting processes in place in hospitality groups and to apply budgeting and forecasting tools to estimate future performance and monitor and explain variances between actual outcomes and projected ones.

Course starts on February 13rd, 2023.